Privacy Policy

Last updated: August 15, 2026

DecaMystGate DecaMystGate operates this store and website, including all related information, content, features, tools, products, and services, with the aim of providing you (the customer) with a complete shopping experience (collectively, the "Service"). DecaMystGate DecaMystGate is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Service, or otherwise contact us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any Service, you acknowledge that you have read the collection, use, and disclosure practices described in this Privacy Policy.

Personal information we collect or process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified information, meaning information that cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Service, where you live, and as permitted or required by applicable law:

• Contact details Includes your name, address, billing address, shipping address, phone number, and email address.
• Financial information Includes credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
• Account information Includes your username, password, security questions, preferences, and account settings.
• Transaction information Includes items you view, add to cart, add to wish list, purchase, return, exchange, or cancel, as well as your transaction history.
• Communications with us Includes information you provide when you communicate with us, such as what you submit when contacting customer support.
• Device information Includes information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information Includes information about your interaction with the Service, such as how and when you browse or interact with the Service.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you Includes when you create an account, visit or use the Service, contact us, or otherwise provide us with your personal information;
• Automatically through the Service Includes information from your use of our products or services, the device you use to visit our websites, and information obtained through cookies or similar technologies;
• From our service providers Includes when we engage them to provide specific technology or to collect or process your personal information on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or the type of Service you use, we may use your personal information for the following purposes:

• Provide, customize, and improve the Service. We use your personal information to provide the Service, including to fulfill the contract we have with you; process your payments; complete your orders; remember your preferences and items of interest; send account-related notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and otherwise manage your account; arrange shipping; facilitate returns and exchanges; enable you to post reviews; and personalize your shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better tailor and improve the Service.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages by email, text message, or mail, and showing you online ads for products or services on the Service or other websites based on your previous purchases, items added to your cart, or other activity on the Service.
• Security and fraud prevention. We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, and act on possible fraudulent, unlawful, unsafe, or malicious activity; protect public safety; and secure our services. If you choose to use the Service and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other login details with anyone else.
• Communicating with you. We use your personal information to provide customer support, respond to your requests, provide effective services, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, and to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, as well as to enforce or investigate possible violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• Sharing with Shopify, vendors, and other third parties that perform services on our behalf (for example: IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
• Sharing with business and marketing partners to provide marketing services and serve advertising to you. For example, we use Shopify to support personalized advertising by working with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share your information for targeted advertising and marketing based on your online activity across different merchants and websites. You can exercise your opt-out right for these uses right
• when you direct us to do so, request it, or otherwise consent to our disclosure of certain information to third parties, such as for product shipping or when you use social media widgets or login integrations.
• Sharing with our affiliates or other members of our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, our rights, and the rights of our users or others.

Relationship with Shopify

The Service is hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the Service to provide and improve the Service. Information you submit to the Service will be transmitted to and shared with Shopify, as well as third parties that may be located outside your country of residence, in order to provide and improve the Service for you. In addition, to help protect, grow, and improve our business, we use certain enhanced features provided by Shopify that combine data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify will be responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, visit Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights related to your personal information here Shopify Privacy Portal link.

Third-party websites and links

The Service may contain links to websites or other online platforms operated by third parties. If you visit sites that are not affiliated with us or controlled by us, we recommend reviewing their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information contained there. Information you provide on public or semi-public platforms, including information you share on third-party social networking platforms, may also be visible to other users of the Service and/or users of those third-party platforms, and our use or the use by any third party of such information is not restricted. The inclusion of such links does not imply endorsement of the content on such platforms or of their owners or operators, unless otherwise disclosed in the Service.

Children's data

The Service is not intended for children, and we do not knowingly collect any personal information from children under the legal age of adulthood in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request deletion of that information. As of the effective date of this Privacy Policy, we do not have actual knowledge of "sharing" or "selling" (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.

Information security and retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "complete security." In addition, information you send to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us through unsecured channels.

How long we retain your personal information depends on several different factors, such as whether we need the information to maintain your account, provide services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and apply only in certain circumstances, and in some cases we may lawfully decline your request.

• Right of access / right to know. You may have the right to request access to the personal information we hold about you.
• Right to deletion. You may have the right to request that we delete the personal information we maintain about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information we maintain about you.
• Right to data portability. In certain circumstances and subject to specific exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.
• Right to opt out of the sale or sharing of targeted advertising. Depending on where you live, you may have the right to opt out of our "sale" or "sharing" of your personal information, or of our processing of your personal information for purposes of "targeted advertising" (as defined under applicable privacy laws). You can exercise your opt-out right for these uses right. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, we will automatically treat it as an opt-out request for the device and browser you use to browse the site, based on your location. If we can link the device sending the signal to a Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize any other "Do Not Track" signals that your browser or device may send.
• Managing communication preferences. We may send you promotional emails, and you can stop receiving them at any time by using the unsubscribe option shown in the email. Even if you opt out, we may still send non-promotional emails related to your account or orders.

You may exercise any of the above rights by contacting us through the specific methods provided by the Service or using the contact details below. To learn more about how Shopify uses your personal information and any rights you may have (including rights related to data processed by Shopify), visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of the above rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request promptly as required by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by using the contact details listed below or to file a complaint with your local data protection authority. You can view the list of data protection supervisory authorities in the European Economic Area (EEA) here.

International transfers

Please note that we may transfer, store, and process your personal information outside the country/region where you live.

If we transfer your personal information to regions outside the European Economic Area or the United Kingdom, we will do so using recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by the relevant authority in the United Kingdom, as applicable, unless the destination is deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact information

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please call +852 8417 2595, email contact@daodeca.com, or contact us at: 8 Wang Kwong Road, Kowloon Bay, Kowloon, Hong Kong SAR. Under applicable data protection law, we are the controller of your personal information.