退款退貨政策 Return & Refund

【十方玄門 DecaMystGate】退換貨與售後政策

感謝您在 十方玄門 DecaMystGate 結緣各項道門法物與匠人手繪作品。

為保障每一位善信所請法物的清淨與圓滿，請您在請購結緣前務必仔細閱讀以下條款：

一、 專屬加持與不退不換原則

  1. 一人一物，專屬氣場：本店所有手繪道牌、法物及文創器物，均在恭繪/製作完成後，經大殿焚香供奉與祈願加持方行包裝寄出。

  2. 氣場感應，無法二次結緣：法物一旦拆封、佩戴、供奉或接觸個人氣場，能量即專屬於請購人本身，無法再轉由他人結緣使用。

  3. 慎重下單：基於宗教法物與客製藝術品的特殊性，除嚴重的產品質量問題外，本店概不接受任何以個人喜好、心意改變、個人理解不同等理由提出的退換貨申請。請善信在下單前慎重考慮，確定所需後再行請購。

二、 唯一售後保障：產品質量問題

我們在出庫前均會進行嚴格的質檢與包裝保護。若您收到的包裹存在以下情況，我們將全權負責售後處理：

  1. 受理情形：

    • 運輸途中嚴重損壞（如外框破裂、鏡面破碎、嚴重變形等）。

    • 實物存在重大品質瑕疵或與訂單款式嚴重不符。

  2. 處理時效：

    • 請於簽收包裹後 48 小時內，拍照或錄製開箱視頻，並聯繫我們的工作人員。

    • 經核實確認為品質問題或運輸損壞後，我們將為您安排重新補繪/補發或提供相應的妥善解決方案。

三、 聯絡我們

如對收到的法物質量有任何疑問，請通過以下方式提供訂單編號與開箱照片/視頻與我們聯繫：

  • 官方網站：https://www.daodeca.com

  • 客服聯繫：請通過店鋪在線客服或官方社交管道（Line / WeChat / WhatsApp）留言

十方玄門 敬祝各位善信 福生無量、吉祥康泰！

 

DecaMystGate Return & Refund Policy

Thank you for choosing DecaMystGate for your sacred artifacts, traditional Taoist talismans, and artisanal hand-painted creations.

To honor the spiritual sanctity and energetic integrity of each consecrated item, please read our return and refund policy carefully prior to placing your order.

1. Personalized Consecration & All Sales Final

  • Dedicated Blessing & Energy Field: Every hand-painted Taoist talisman, sacred artifact, and spiritual item undergoes a traditional altar blessing, incense consecration, and intentional dedication upon completion before packaging and dispatch.

  • No Secondary Distribution: Once an item is unsealed, worn, enshrined, or introduced to personal energy, its spiritual resonance binds exclusively to the bearer. It cannot be cleared, repurposed, or transferred to another devotee.

  • Consider Before Ordering: Due to the spiritual and custom-crafted nature of these artifacts, all sales are final. We do not accept returns, refunds, or exchanges based on change of mind, personal preference, or subjective expectations. Please consider your intentions carefully before completing your purchase.

2. Exclusive After-Sales Coverage: Quality Issues Only

We enforce strict quality control and careful packing prior to shipping. Our sole after-sales policy applies strictly to product defects or transit damage:

  • Eligible Cases:

    • Transit Damage: Severe physical breakage upon arrival (e.g., fractured frames, cracked glass, structural damage).

    • Manufacturing Defect: Substantial physical flaw or receiving an incorrect item contrary to your confirmed order.

  • Reporting Window:

    • Please inspect your package upon delivery and contact our customer support team within 48 hours of receipt.

    • You must provide your Order Number alongside clear unboxing photos or an uncut opening video showing the shipping label and the damaged item.

    • Once verified, we will arrange a replacement, repainting, or a mutually agreed-upon resolution.

3. Contact Us

For any quality or shipping-related inquiries regarding your order, reach out with your order details and visual proof:

  • Official Website: https://www.daodeca.com

  • Direct Channels: Reach us via site live chat, WhatsApp, LINE, or WeChat (details available on our channel and site contact pages).

May you be blessed with infinite peace, harmony, and prosperity.

DecaMystGate